Healthcare UX

ROM Technologies: Redesigning Post-Surgical Rehabilitation

I led the complete redesign of the PortableConnect tablet app, creating an intuitive therapy experience that guides patients through their recovery journey with real-time biometrics, personalized sessions, and seamless telehealth integration.

ROMTech PortableConnect home dashboard showing therapy session progress, daily goals, and personalized recovery journey
40% increase in engagementReduced support callsDark mode for comfortAccessible for elderly patients

The Challenge

Post-surgical patients using the PortableConnect rehabilitation device struggled with complex interfaces, unclear progress tracking, and difficulty connecting with their care team. The existing app led to low engagement rates and frequent support calls from confused patients.

Objectives

  • Create calming, easy-to-use therapy interface
  • Real-time biometrics with clear visualizations
  • Seamless telehealth and care team access
  • Accessible design for elderly patients

Key Features Designed

Active Session View

Real-time ROM tracking, live biometrics, and intuitive therapy mode controls

Progress Dashboard

Daily goals, weekly achievements, and motivational streaks to encourage recovery

Schedule Management

Weekly calendar, session planning, and appointment reminders

Telehealth

Connect with care team, video calls, messaging, and document access

Core Feature

Real-Time Therapy Sessions

The active session view provides patients with immediate feedback on their range of motion, live biometrics including heart rate and calories, and easy-to-use controls for adjusting therapy modes and resistance levels.

  • Circular ROM gauge with current vs. target visualization
  • Four therapy modes: Passive, Active-Assisted, Active, Resistance
  • Large touch targets for easy interaction during exercise
ROMTech active therapy session showing real-time range of motion gauge, live biometrics, and therapy mode controls

Schedule Management

Weekly calendar view with session tracking, upcoming appointments, and customizable preferences for daily session count and duration.

ROMTech schedule management with weekly calendar and session preferences

Telehealth Integration

Direct access to care team including surgeons, physical therapists, and care coordinators with video calls, messaging, and document sharing.

ROMTech telehealth showing care team contacts and upcoming video calls

Design Highlights

Dark Mode Optimized

Reduced eye strain during therapy sessions with a carefully crafted dark theme using calming teal/cyan accents that convey health and recovery.

Large Touch Targets

Easy interaction during exercise with oversized buttons and controls, designed for one-handed operation while using the device.

Elderly-Friendly Typography

Clear, high-contrast typography with generous sizing ensures excellent readability for patients of all ages.

Motivational Elements

Streaks, achievements, and progress milestones encourage patients to stay consistent with their therapy regimen.

See the Full Case Study

Dive deeper into the research, design process, and detailed outcomes of this healthcare UX transformation.